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Returns policy

There are several circumstances in which we will happily refund or exchange your purchase. These are:

  1. …if you change your mind.
    The unwanted product must be returned in an ‘as new’ condition with all packaging and accessories, within 14 days of purchase.
    If you are returning an item because you`ve simply changed your mind then the cost is entirely your responsibility. We recommend that you make use of a parcel delivery company which will insure you for the value of the goods that you are returning.
  2. …if the product is faulty or is damaged in transit.
    We will either refund you or issue you with a credit note to the same value as your purchase as quickly as we can.

We’re sorry but we cannot currently deliver outside the United Kingdom.

 

Charity Details

Charity name: Pancreatic Cancer Research Fund
Registered charity number: 1155322
Charity trading company name:
Trading company registration number:
Contact telephone: 020 8360 1119
Email: info@pcrf.org.uk

Registered address
PO BOX 47432
London
N21 1XP

The above details are for legal reasons and are required by WorldPay; any problems or enquiries about deliveries should be addressed to: info@pcrf.org.uk